What kind of products does Tee Factory offer?
We specialize in high-quality t-shirts, including minimalist designs, graphic prints, and bulk/custom
apparel for individuals, businesses, and events.
Are your t-shirts true to size?
Yes, our products follow standard sizing. We recommend checking the size chart on each product
page for the best fit.
Will the product look exactly like the images?
We strive for accuracy, but slight variations in color or print may occur due to screen settings and
production processes.
Do you offer custom or bulk orders?
Yes, we provide bulk and custom printing solutions. Please contact our support team for pricing,
MOQs, and timelines.
What payment methods do you accept?
We accept secure online payments via UPI, debit/credit cards, net banking, and supported digital
wallets.
Do you offer Cash on Delivery (COD)?
COD may be available on select orders and locations, subject to verification before dispatch.
Can I cancel my order?
Yes, orders can be cancelled only before dispatch. Once shipped, cancellations are not possible.
How do I know if my order is confirmed?
You will receive an order confirmation via email, SMS, or WhatsApp once your payment is successful
How long does delivery take?
Orders are typically delivered within 4–7 working days after dispatch.
How can I track my order?
Tracking details will be shared once your order is shipped. You can monitor your shipment in real
time.
What if my order is delayed?
While we aim for timely delivery, delays may occur due to logistics or external factors. Our team will
assist you in such cases.
What happens if my order is not delivered?
If your order is not delivered within 30 days of purchase, you are eligible for a full refund upon
request.
Can I return my product?
Returns are accepted only for damaged, defective, or incorrect products.
How do I request a return?
You must raise a request within 48 hours of delivery with your Order ID and product images.
How long does it take to get a refund?
Refunds are processed within 5–7 working days after the returned product is inspected and
approved.
Are customized or bulk orders returnable?
No, customized or bulk orders are non-returnable unless they are defective.
Is my payment information secure?
Yes, we use secure payment gateways and industry-standard encryption to protect your data
Do you share my personal information?
No, your data is never sold. It is only shared with trusted partners for order processing and delivery.
How can I contact Tee Factory?
You can reach us via WhatsApp, email, or our website contact form for quick assistance.
What should I do if I receive a damaged or wrong product?
Please contact us within 48 hours with images, and we will resolve the issue promptly.